IMT Transitioning
For ITSS/PIO/PSC/FSC specifically, but recommended for all IMT members managing a shared inbox or phone line
This training walks through the key steps for transitioning a FireNet incident between IMTs or back to the host unit, covering everything from shared inbox handoffs to Teams access and voice lines.
In this training, you will learn:
- How to transition Microsoft Teams access and shared inboxes between IMTs or back to the host
- Best practices for managing delegation requests through the FireNet Incident Account Tracker (FIAT)
- Steps for handing off Microsoft Voice lines, meetings and Power Automate flows during a transition
- How to properly close out or redirect shared inboxes so they're never left unmonitored
- How to ensure Microsoft Forms are tied to the incident group rather than a personal account
- When and how to clean up team membership as personnel demobilize