Skip to main content
U.S. flag

An official website of the United States government

FireNet Learning Series

FireNet 2022 Training Plan
Image of trainings per month noted in the text below.
 
 

Similar to 2021, FireNet will offer two training paths. One training path addresses specific use cases identified as an area of improvement by our community. The second training path gives our users temporary access to Microsoft application specific trainings on many of our commonly used tools and beyond. This also includes some of our basic application training for all FireNet Users.

Trainings will begin the end of January through the month of March. In April the FireNet Team will address and/or offer trainings on any updates that have been made to the system or feedback/changes that have have come down from the business.

  • Functional Training Path:
    • These are FireNet specific trainings. This includes our FireNet Fundamentals we cover yearly: Incident Setup and Dispatch Center Setup in additional to supplemental trainings identified from feedback and help desk needs which include:
      • FireNet Fundamentals
        • FireNet Dispatch Center Setup Webinar*
        • FireNet Incident Setup Webinar*
      • Using MS Flows in FireNet
      • FireNet Account Tracker
      • External/Public File Sharing
      • Signing in as a Guest Member*
      • MS Calling
      • FireNet Meetings Setup in MS Teams
  • Microsoft Application Path:
    • Supplemental trainings will be offered FireNet's commonly used tools for the following: 
      • MS Teams 101*
      • MS SharePoint 101*
      • MS Flow
    • In addition, FireNet Named Account users will have access to Brainstorm, a tool FireNet is using to manage training registrations in 2022 and also house Microsoft application specific trainings. Named FireNet Account users can access Brainstorm from application library at office.com during the months of February and March as we try out this new tool.

Items marked with (*) are recommended for All FireNet Users. Other trainings have specific audience recommendations based on use cases and tool availability which will be noted in training invites.

 
 
 
FireNet 2021 Learning Series Schedule
 

The following topics were covered in our FireNet Learning Series for 2021:  

  • FireNet Incident Setup Training
  • FireNet Dispatch Center Setup Training
  • FireNet Finance Flow Training

 

Recordings:

Please click here to access all recordings for the FireNet Training Series.

(Note: you may have to right click on the link, copy and paste it in your FireNet Chrome browser or a browser you do NOT use for agency specific work if you receive an error message. This link is open to ALL and no sign is required.)

 

FireNet Incident Setup Training

If FireNet has been covered at your IMT General Session this presentation will be similar, although a bit more technical. The presentation will run 1 hour followed by questions.  

ALL PIO/PSC/ITSS are heavily encouraged to attend this training!!  

The following topics will be discussed:  

  • Process to request a FireNet collaboration space for an incident 

  • Signing into FireNet to find your MS Team/SharePoint 

  • MS Team setup 

  • MS Voice/Audioconferencing setup 

  • FireNet Account Tracker 

  • Accessing a Shared Inbox 

  • Requesting an account 

  • Guest membership 

  • Incident close out process 

 

 

FireNet Dispatch Center Setup Training

If your GACC has already had a 1 hour FireNet presentation this training will be very similar. The session will run 45 minutes with 15 minutes for questions.  

Here are some basic concepts that will be covered in the training: 

  • Signing into FireNet/browser setup for ease of use 

  • Multi Factor Authentication 

  • Dispatch Center account setup 

  • Account request process 

  • Main Center inbox delegation process 

  • Expanded setup 

  • Accessing a shared inbox 

  • Recommended FireNet workflow/usage for Dispatch Centers 

  • MS Teams/SharePoint basic overview 

 

FireNet Finance Flow Training

This training will cover a more complex tool we are seeing utilized on incidents which creates an opportunity to pull information from shared inboxes directly into MS Teams/SharePoint folders. The training will demo use case we are currently seeing used in the finance section.  

 

Here are some basic concepts that will be covered in the training: 

  • Set up a Finance Flow using Power Automate 

  • Copy email attachments/images from a shared inbox and placing them into MS Team/SharePoint folder 

  • Share Flow ownership between IMT’s/changing Flow owners 

  • FireNet Incident Tracker Flow manager listing