The biggest issue users face when accessing FireNet is using a browser already tied to an agency account. Both named accounts AND guest members are best served by setting up an additional Chrome Profile to work within the collaborative FireNet environment. This includes pasting any SharePoint links shared externally with the public.
Step 1: To access FireNet Applications, open your Chrome browser by selecting the Chrome icon from your desktop, task bar, or by searching Windows.
Step 2: On the top right-hand corner of the Chrome browser, select the person icon (A).
Once the dropdown expands, select “+ Add” (B) if you do not already have a FireNet profile on your Chrome Browser.
Step 3: You should see a pop-up on your screen with instructions to set up your new Chrome profile (note: colors may be different). To Add a FireNet profile to Chrome, select “Continue without an account.” Do not click the sign in button.
Step 4: Setup customizations to make it easier identify when accessing a different profile.
Customize your Chrome Profile by typing in a name for your user profile (example: FireNet) (A)
Choose a theme color (if desired) (B)
Create a desktop shortcut to place your FireNet Chrome browser on the task bar (C)
Select Done (D)
Success! You now have an easily accessible FireNet Chrome browser on your task bar!
Step 5: Go to: office.com and sign in using your username (firstname_lastname@firenet.gov) if you have a named FireNet account or the email address you use to access FireNet as a guest member.